Retail keeps changing, fast. It’s time to position your business for growth and long lasting profitability.

iVend Retail empowers retailers to deliver seamless customer experiences across all channels with a cloud-based retail management platform. Transform your business and build a commanding position in today’s demanding omnichannel retail environment.

Our products & services are designed for your retail success.

We’ve been in the retail industry for over 15 years, and we’ve learned a lot about what it takes to be successful in retail today. With iVend Retail, you gain the advantage of:

End-to-End Omnichannel Excellence

Centralised and integrated enterprise retail management for delivery of seamless customer experiences across every sales channel.

Global Expertise, Localised

Robust international partner ecosystem with local product expertise for your most important projects, plus dedicated 24/7 support.

Deep Industry Innovation

Experience-driven development empowers brands to quickly add new capabilities and keep pace with changing consumer preferences and retail trends

Covid-19 has redefined the retail playing field. We’re here to help you successfully navigate to the goal.

Consumers have changed their behaviours in response to the global pandemic. Many are facing changes in personal income and leisure time. Others are turning to alternative channels, including online and contactless shopping as the go-to alternative. As a result, retail digitalisation has become a must.

IVend Point of Sales

Move beyond processing transactions, to empowering experiences that incr

ease sales with a fast, dependable Point of Service application for quick, convenient customer transactions.

Enterprise Class Point of Sale

Unlike other POS providers we specialise in delivering Enterprise Retail on Cloud for large retail chains as

Software as a Service, including application and infrastructure management, and 24/7 support services. Designed for total control and maximum visibility across the enterprise-level retail environment, iVend Retail collates business reporting and transactional merchandise, store, and customer data into a single cloud-based replication dashboard giving retail leadership new control and insights for the critical job of delivering exceptional customer experience.

iVend Retail scales to accommodate complex, multi— geography, currency, subsidiary, and language businesses running hundreds of points of sale.

IVend Mobile Point of Sales

Transport your in-store environment via any Android or iOS device so you can interact with shoppers, provide inventory checks and process sales from anywhere.

iVend Mobile POS that Engages Customers Anywhere

Today’s connected consumers demand a personal shopping experience that can only be met when sales associates are no longer tied to the cash register. iVend Mobile Point of Sale (mPOS) enables retailers to engage and transact with shoppers from anywhere on the store floor or remotely via any iOS or Android mobile device. With mobile access to all core point of sale and customer service functionality in-store staff can convert more sales without leaving the consumers side.

For retailers with limited floor space, pop-up shops or simply looking to evolve the customer experience and streamline the sales process, iVend mPOS serves the omnichannel retailer with an interactive, mobile point of sale system that combines personalised selling with enterprise-wide inventory visibility, real-time sales data, product availability, customer history, promotions, loyalty points, Buy Online, Pickup In-Store functionality and wireless payments.

IVend Loyalty

Build a program that ensures customer loyalty and more importantly, keeps your customers coming back.

Make your brand the destination of choice, with iVend Loyalty

Getting customers into your stores is one thing, ensuring they come back again is a different challenge. With so many options for shopping, focusing on the customer base you already have is one of the most effective strategies for achieving your goals.

iVend Loyalty is a flexible points & rewards management application that is available both digitally or on a card, with accrual across by points, visits, or purchases, and is redeemable across channels for discounts, gift items or other rewards of the retailer’s choosing.

iVend Loyalty enables retailers to develop deeper relationships with customers with visibility into shopping histories and preferences. Through mobile notifications, digital coupons, and reward points, offer personalised incentivises for customers to choose your stores. An in-built part of the iVend Retail management suite, iVend Loyalty is also available standalone and can integrate with any other retail application using tools provided with the solution.

IVend Reporting and Analytics

Gain better insights about sales trends and fast-changing consumer behavior across your sales channels, to make more informed decisions.

Identify trends from your total retail ecosystem, with iVend Reporting and Analytics

Seamlessly integrated with the iVend Retail management suite and iVend Enterprise, iVend Reporting & Analytics delivers Business Intelligence reports that give you a 365° view of your enterprise to help you make critical business decisions.

Instantly generate customised reports or utilize 50+ pre-built reports with at-a-glance and drill-down views of your most important retail KPIs. Gain tactical insights to make faster and more effective decisions. iVend Reporting and Analytics can be viewed on-the-go from any iOS or Android device, giving your operations and leadership teams visibility into the sales and inventory data they need, when and where they need it. Knowledge is power. Put your data to work for you to make more informed decisions and optimise the success of your retail organisation.

IVend Passes

Offer a more personalised shopping experience by giving your shoppers digital coupons, loyalty cards and gift cards right on their mobile device to remain top of mind.

Identify trends from your total retail ecosystem, with iVend Reporting and Analytics